Our trip experience with Road to Italy was as smooth as Italian silk. At every transition point we were met by a representative who was courteous, professional, and punctual. Language was never a barrier, as all representatives were able to speak English. We lost no time standing in long lines because reservations to popular galleries, etc., had been made in advance by Road to Italy. The hotels were all great choices, too. I would enthusiastically recommend Road to Italy to anyone contemplating a trip there.